27 September, 2007

Do Not Use A. F. Palmer For Your Removal

I recently moved house. I bitterly regret that I used the dreadful removalist A. F. Palmer. I have lots of experience moving house, including two international moves and one interstate move and I've used many different removalists but the worst by far was A. F. Palmer.

Astonishingly, A. F. Palmer failed to deliver a single item of my belongings to my new home! They almost made it once but - in a series of clownish errors of judgement that would have been funny if it wasn't so awful - they had to turn around and take everything away again. Thanks to the disgraceful lack of care, professionalism and service shown by A. F. Palmer, my wife and I ended up staying in a motel rather than sleeping in our new house. In fact, we spent a week in that motel - at our own expense - before we got the abysmal A. F. Palmer to deliver our furninture into a storage facility 20km from the new house. For which kindness, the money-grubbing A. F. Palmer charged us a further $1,200!! Then I hired a van (again at our expense) and my wife and I (retirees, you may recall) moved the contents of our home ourselves in a series of a dozen separate trips which took us another week to accomplish. During this enormous effort, we discovered that almost every stick of furniture we own - new stuff as well as cherished and well-cared-for old items - had been scratched, dented, broken or parts of it lost by that pathetic excuse for a removalist, A. F. Palmer.

Meanwhile, not a word of apology from the useless A. F. Palmer. Not a hint from them that they felt the slightest guilt or shame at what they had put us through. They took their money and ran like the scumbags they are.

Now that this terrible experience is behind us, I just feel it is my duty to tell everyone who might be considering a move; do not use A. F. Palmer. Tell your friends and relatives. Make sure everyone knows. Avoid A. F. Palmer like the plague. They showed no respect for my home or my property. They behaved in a completely unprofessional manner from beginning to end. And when things started to go wrong, A. F. Palmer became uncooperative, unhelpful, and even made things worse though their complete lack of care and judgement. A. F. Palmer battered my furniture, failed to deliver it and charged me more money for the privilige of getting it out of their hands so we could finish the job we paid them to do!

Nobody ever should use A. F. Palmer for a removal. A. F. Palmer is by far the worst removalist I have ever had the bad luck to encounter.

1 comment:

Timothy Carter said...

Ouch. I have heard lots of moving horror stories, but that's got to be one of the worst. I have my own horror story, as does a good friend of ours (who had to block the moving van with her car to prevent them from taking her possessions hostage), but they don't hold a candle to yours. Good job for putting the word out there about them.

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